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PRIVACY POLICY

araslit Privacy Policy: How We Handle Your Account Data

Every piece of information you share with araslit — from account registration details to transaction records linked to LinkAja or Bank Transfer — is handled under the terms set out on this page. We explain what we collect, how we use it, and the paths available to you when you want to review or correct that information.

  • Account Data Protection
  • LinkAja & Bank Transfer Context
  • Your Review Rights
  • Session-Level Controls
POLICY SCOPE DETAIL

What This Policy Covers on araslit

This policy applies to information collected when you access araslit through a supported browser or mobile device, create and use an account, initiate a deposit or withdrawal via LinkAja or Bank Transfer, and interact with account support. We collect the details you provide directly — such as your registered name, contact address and payment method identifiers — alongside technical signals like session tokens, device type and the pages you navigate within the lobby. We use that information to authenticate your account, process payment instructions you initiate, maintain transaction records, and respond to account queries. We do not sell your personal data to third parties for marketing purposes. Data shared with payment partners — LinkAja or Bank Transfer intermediaries — is limited to what those processors require to complete the transaction you requested. Retention periods follow the operational need: active account data is held while your account remains open; transaction records are kept for the period required by applicable regulations in eligible regions. Where local law in Indonesia sets a specific retention window, that standard applies. You can request a summary of the data we hold at any time through the account support path described in the Rights section below.

  • LinkAja transaction identifiers

  • Bank Transfer reference records

  • DANA wallet session context

  • OVO payment verification logs

  • Account session tokens

INSIDE VS OUTSIDE

Where This Policy Applies and What It Does Not Cover

Understanding the boundaries of this policy helps you know which protections apply directly to your araslit account and which are governed by external services. The four areas below map that boundary clearly so you can make informed decisions about how you share and manage your data.

  • Account Access & Login

    All data collected during account creation, login and session activity on araslit falls fully within this policy. That includes credentials, session tokens and any account preferences you configure after login.

  • Transactions You Initiate

    Deposit and withdrawal instructions sent through LinkAja or Bank Transfer are covered here up to the point they leave our system. Once data passes to the payment processor, that processor's own terms apply alongside ours.

  • Site Content & Game Lobby

    Lobby navigation data — which sections you open, how long a session lasts, which game categories you browse — is collected and governed by this policy. RTP figures shown per title come from the studio directly and are not our data.

  • Third-Party Services

    Links to external sites, payment gateways beyond our direct control, and any service operated by a party outside araslit are not covered here. Review the privacy terms of each third-party service separately before sharing data with them.

YOUR DATA RIGHTS

Actions Available to You Under This Policy

You have clear, practical paths to manage the data we hold about your account. The most direct starting point is your account dashboard, where transaction history, registered contact details and saved payment method references are all visible after login. If something is incorrect — a misspelled name, an outdated contact address or a Bank Transfer reference no longer in use — you can submit a correction request through the account support channel and we will action it once identity is confirmed. Beyond corrections, you can ask us to confirm what categories of data we hold, request that outdated records not tied to open transactions be removed, and raise any concern about how your data has been handled. All requests are answered through the support path; response times depend on the complexity of the request. Availability of specific rights depends on local law and the eligible region your account is registered under.

  • Review Your Records

    Log in and open the account dashboard to see your transaction history, registered details and linked payment method references. Everything we hold that is tied to your active session is visible there first.

  • Correct Account Details

    If a name, contact address or payment reference is wrong, contact account support with the correction and your account identifier. We verify, then update the record on our side within the window stated at the time of your request.

  • Raise a Data Question

    Questions about what we hold, why we hold it, or how long a record is retained can be sent to the support channel. We treat these as formal data enquiries and respond in writing via the contact method on your account.

  • Request Removal of Outdated Data

    Where a record is no longer needed for open transactions or regulatory retention, you can request its removal. We assess each case against applicable retention obligations for Indonesia-eligible regions before confirming the outcome.

CONTACT ROUTES

How to Reach Us About This Policy

Three paths are open for any question or request tied to this privacy policy. Use the route that fits your situation — routine account corrections go fastest through the in-account form, while formal data requests benefit from the email channel where a written record is created automatically.

  • In-Account Support Form

    The fastest path for account-level corrections. Log in, open the support section, select the data or privacy topic, and submit your request. Our team reviews it against your account record and responds through the same channel.

  • Email Privacy Request

    For formal enquiries — data review requests, removal requests or written complaints — use the email address published in your account dashboard under the privacy contact field. A reference number is issued on receipt.

  • Live Chat During Active Hours

    If your question is straightforward — confirming what data a specific Bank Transfer or LinkAja transaction generated — live chat is available during the hours shown on the support page after login. Chat logs are saved to your account for reference.

DATA HANDLING PRACTICES

How araslit Manages Data, Cookies and Account Security

The four areas below cover the concrete practices behind how we collect, protect, retain and allow changes to your data. These are not aspirational statements — they describe the actual controls in place for accounts operating in Indonesia-eligible regions.

  • Cookies and Session Tracking

    We use session cookies to keep your login active and functional cookies to remember lobby preferences across visits. Analytics cookies track aggregate navigation patterns — not individual identity — to improve page structure. You can manage cookie preferences through your browser settings at any time.

  • Account Security Controls

    Account access is protected by credential verification on each login. Payment actions — including LinkAja deposits and Bank Transfer withdrawals — go through an additional confirmation step visible in the transaction flow. We do not store full payment credentials on our side; only the reference identifiers needed to match a transaction.

  • Data Retention Windows

    Active account data is held while your account remains open. Transaction records tied to LinkAja, Bank Transfer or other verified payment methods are kept for the period required under applicable rules for eligible Indonesia regions. Once that window closes and no open dispute exists, records are removed from active systems.

  • Requesting Policy Changes

    If you believe the data we hold is inaccurate or wish to withdraw consent for a specific processing activity, submit the request via the in-account form or email channel. We document each request, confirm receipt, and communicate the outcome before making any change to your account record.

POLICY FAQ

Your Questions About This Privacy Policy Answered

The questions below are the ones we hear most often from account holders. If your question is not here, the support channel in your account dashboard is the right next step.

What personal data does araslit collect when I open an account?

We collect the details you enter during registration — name, contact information and any payment method references you add, such as a LinkAja account or Bank Transfer detail. We also collect session and device data automatically to keep your account secure and functional during each visit.

How is my Bank Transfer or LinkAja payment data handled?

Payment data is passed to the relevant processor only to complete the transaction you started. We retain a reference identifier and transaction record on our side for account history and dispute resolution. Full payment credentials are not stored by us after the transaction is confirmed.

Can I see all the data araslit holds about my account?

Yes. Log in and open the account dashboard to view your transaction history, registered details and saved payment references. For a more complete picture of what is stored in our systems, submit a formal data review request through the email channel listed in the support section of your account.

How do I correct an error in my registered account details?

Contact support via the in-account form or live chat, provide the correct information alongside your account identifier, and we verify your identity before updating the record. The correction path is also available through the email privacy channel if you prefer a written record of the change.

Does araslit share my data with third parties for marketing?

No. We do not sell or share your personal data with third parties for their marketing purposes. Data shared with payment partners — such as LinkAja or Bank Transfer intermediaries — is limited to what those processors need to complete the transaction you instructed us to process.

How long does araslit keep my account and transaction records?

Active account data is held while your account remains open. Transaction records are kept for the period required by applicable regulations in the eligible regions your account falls under. Where Indonesia-specific rules set a retention window, we follow that. You can request removal of outdated records once the required window has passed and no open dispute exists.