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These terms set out the rules that govern your use of araslit — covering account creation, session behaviour, transactions via LinkAja or Bank Transfer, and how we handle disputes. Read each section carefully; by accessing the platform in any eligible region where local law permits, you accept these conditions in full.
These terms form the agreement between you and araslit whenever you access the platform from a region where local law permits it. They apply from the moment you open an account and continue for the full duration of that account's existence, including any period when the account is suspended or under review. We reserve the right to update these terms when our operational or regulatory context changes. When that happens, the revised version is published at this page, and your continued use of the account after the change is posted counts as acceptance. We do not provide separate advance notice for minor clarifications, but material changes — those that affect your transaction rights or account access — will be flagged in your account dashboard after login. Transactions processed through LinkAja and Bank Transfer are subject to the payment-specific clauses in the Scope section below, as well as any conditions imposed by those payment services themselves. Nothing in these terms creates a guarantee of uninterrupted access; availability depends on local law and the eligible region in which you are located. If you disagree with any clause, the correct action is to stop using the platform and contact our support team to close your account.
Payments processed through LinkAja are subject to both these terms and LinkAja's own service conditions. The amount posted to your account wallet is the figure confirmed by the payment rail, not the amount you entered before fees.
Bank Transfer deposits and withdrawals are governed by the processing timelines your bank applies. We record the timestamp when funds are confirmed on our end; that record is the authoritative source if a dispute arises.
Your account wallet holds confirmed balances only. Pending transactions are shown separately and cannot be used until the payment rail confirms them. This applies to all supported local payment methods.
We retain session and transaction records for the period required by applicable law and our internal audit obligations. You can request a copy of your own records through the support route described in the Rights section.
Not every interaction on araslit falls under the same clause. This section draws the line clearly so you know which rules apply to which part of your experience. Account-level actions — login, session management, wallet adjustments — are fully within scope. Third-party services that connect to the platform, such as payment rails or game content from studios like CQ9, PG Soft or Pragmatic Play, are governed primarily by those parties' own terms, though we do set minimum conduct standards they must meet to remain on the platform.
Creating, maintaining and closing your araslit account is entirely within scope. This includes credential changes, session limits you configure, and any account-level restrictions we apply following a policy review.
Deposits and withdrawals via LinkAja and Bank Transfer fall under these terms for the portion we control — balance posting and record-keeping. The payment rail's own terms govern the transfer itself from your device to our system.
Game titles available in the lobby — including content from CQ9, PG Soft, Joker, Pragmatic Play and JDB — are operated under separate studio agreements. RTP figures are shown only where the game or provider exposes that data directly in the interface.
External links, payment processors beyond our direct control, and any service accessed from the platform but not hosted by us are outside the scope of these terms. We do not accept liability for third-party service behaviour.
These terms are not one-directional. You hold several concrete rights that you can exercise at any time through your account or by contacting support. The most commonly used ones involve reviewing your transaction history, correcting profile details, and raising a formal question about how a policy clause has been applied to your account. Your transaction history — every deposit, withdrawal and session record — is accessible from the account dashboard after login; no special request is needed for your own recent records. For older records beyond the dashboard window, submit a request through our support channel and we will provide what we are permitted to share under the applicable data retention rules. If you believe a term has been applied incorrectly to your account, you have the right to raise that in writing. We aim to acknowledge formal written queries within a working day and to provide a substantive response within a reasonable period after that. Closing your account is also your right; the process starts from the account settings page or by contacting support directly.
Transaction history and session logs are visible in your account dashboard after login. Recent records are available immediately; older archive requests go through the support channel.
Name, contact details and linked payment method can be updated from account settings. Some changes require identity verification before they take effect, following the steps shown on the update form.
If a clause in these terms has been applied to your account in a way you believe is incorrect, submit your question in writing via the support route. We log every formal query and respond with a traceable record.
You can request full account closure at any time. Start from account settings or contact support. Any confirmed wallet balance at the time of closure will be returned via your last verified payment method.
If a specific clause in these terms affects your account and you need clarification, the fastest route is through our live support channel. For formal written disputes or records requests, email is the correct path — it creates a timestamped paper trail that both sides can reference. All policy-related contacts are handled by the same team that manages account care, so you do not need a separate channel for terms questions.
Open the support widget from any page on araslit to reach the account care team. For terms-related questions, describe the clause number or section title so the team can locate your concern quickly.
Formal disputes, records requests and written policy questions go to our support email address. Include your account username and the specific section of these terms you are referencing for a faster response.
Many policy-related actions — reviewing session records, updating payment details, or checking the current status of a dispute — are handled directly inside your account dashboard after login without contacting support.
Transparency about how we manage your account data is part of how we operate, not an afterthought. Session data, wallet records and login history are stored for the period our obligations require. Cookies on the platform serve functional purposes — keeping your session active and remembering your preferred language — and are not used to sell your data to third parties. Account security is your shared responsibility: we apply server-side protections, and you control access through your own credentials. If you suspect your account has been accessed without your knowledge, contact support immediately so we can place a precautionary hold while we investigate.
We store your account data — registration details, transaction records, session logs — for the period required by applicable law. You can request a summary of what we hold by contacting support with your account username.
Cookies on araslit keep your session active and store language preferences. Functional cookies are enabled by default; you can manage or clear them through your browser settings at any time without affecting your account balance.
We apply server-side controls on your account. You are responsible for keeping your login credentials private. If a credential change is needed urgently, the fastest path is the account settings page or the live support chat.
Material changes to these terms are flagged in your account dashboard after login. We do not email routine updates, but the current version of these terms is always accessible at this page with the effective date shown at the top.
The questions below cover the most common points members raise after reading through the policy. If your question is not here, the support team is the right next step.
These terms cover our side of the transaction — balance posting, record-keeping and dispute handling. The payment rail's own conditions (DANA's or your bank's, depending on the method) apply to the transfer itself. Both sets of conditions apply simultaneously to a single transaction.
Material changes are flagged in your account dashboard after login. Routine clarifications are updated here without a separate notice. The current version always carries an effective date at the top of this page so you can check when it was last revised.
Recent records are available directly in your account dashboard. For older archive data beyond the dashboard window, contact support with your account username and the date range you need. We provide what we are permitted to share under applicable retention rules.
A confirmed balance in your account wallet is not forfeited during a temporary suspension. Once the review is complete and the suspension is lifted or resolved, the balance remains accessible. For account closures, confirmed balances are returned via your last verified payment method.
Submit your dispute in writing through our support email. Reference the specific clause and your account username. We log all formal written queries, acknowledge receipt, and provide a substantive response within a reasonable period. Chat support can handle initial questions but written email is the formal dispute route.
Game content from studios including CQ9, PG Soft, Joker, Pragmatic Play and JDB is governed primarily by those studios' own service agreements. Our terms set the conduct standards they must meet to appear in the lobby, but in-game mechanics and RTP data are their responsibility to publish where applicable.